HTX operates on a philosophy of trust built on **transparent and multilayered security**. As a major global exchange, our defense strategy is comprehensive, starting with the segregation of assets. A vast majority, typically exceeding 98%, of customer funds are maintained in **Cold Storage Wallets**, which are completely isolated from internet access. These offline wallets are secured with multi-signature protocols, eliminating any single point of failure and requiring coordination among globally dispersed custodians to access funds. This practice stands as the industry standard for protecting assets against sophisticated online attacks and potential system breaches.
In addition to asset segregation, user accounts are protected by mandatory **Two-Factor Authentication (2FA)** for login and withdrawals. HTX supports various 2FA methods, including standard authenticator apps and more advanced hardware security keys, giving users flexible yet robust protection. Furthermore, an integrated **AI-driven risk control system** continuously monitors trading activity, withdrawal requests, and geographic login patterns. Any activity deemed suspicious—such as a large withdrawal to a new, unverified address or a sudden change in login location—triggers immediate freezing and requires detailed verification from the user, preventing fraudulent access before it can cause harm.
Our commitment to compliance ensures HTX operates ethically and legally across numerous jurisdictions. Adherence to strict **Anti-Money Laundering (AML)** and **Know Your Customer (KYC)** protocols is paramount. This regulatory adherence protects the exchange and its users from illicit financial activities and ensures seamless integration with traditional banking channels. By maintaining a clean and regulated environment, HTX can offer reliable services globally, attracting institutional investors and maintaining deep market liquidity, which ultimately benefits every user through better execution prices.
The Defense-in-Depth Approach
The technological security infrastructure at HTX is based on a defense-in-depth model. Our servers are housed in Tier IV data centers, protected by state-of-the-art physical security measures and network defenses, including sophisticated **Distributed Denial of Service (DDoS) mitigation systems** capable of absorbing massive traffic spikes designed to disrupt service. All communications with the exchange are secured using high-grade TLS/SSL encryption, protecting data integrity and privacy. Continuous, real-time vulnerability scanning and routine penetration testing by independent security experts ensure that any potential weaknesses are identified and patched immediately, guaranteeing that the platform's security posture remains robust and ahead of evolving cyber threats.